Legal note

DATA SECURITY
ECLIPSEPRESAS.EU is committed to not using its customers' or users' personal data for purposes other than those related to the provision of the contracted services. Appropriate measures will be taken to ensure the confidentiality of such data, as well as to prevent loss, alteration, or unauthorized access.
ECLIPSEPRESAS.EU may send offers and information via the customer's email address or personal contact details, provided that the customer has previously accepted this option during the registration process.
At ECLIPSEPRESAS.EU, we value the trust you place in us, which is why we ensure the confidentiality of your data. Any ideas, suggestions, or other information you decide to share with us will be used solely to provide you with better service. When you place an order, the information you provide will be included in an automated file and will become part of the ECLIPSEPRESAS.EU customer database.
In accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, the customer of ECLIPSEPRESAS.EU may, at any time, exercise the rights of access, rectification, cancellation, and, if applicable, revocation of consent, as set forth in the mentioned Law and its implementing regulations, by writing to our email address.

COMPLAINT FORMS AVAILABLE TO CONSUMERS:
- To obtain them, please visit the following address: ECLIPSEPRESAS.eu, C/ Francisco Pizarro 11 (Albacete)
- To proceed with the complaint, the consumer must send the original (white copy) of the Complaint Form to the address indicated above and keep the green copy for their records.
- This complaint is processed through administrative channels; it does not guarantee any compensation and does not interrupt the legal deadlines for initiating judicial actions, if applicable.
- To help clarify the facts, it is recommended that the complainant complete the complaint form and submit it within a maximum period of one month to the competent authorities, attaching any supporting evidence and documents that may help clarify the matter, especially the invoice receipt.
- The collected data will be processed electronically or stored with the citizen's consent, who has the right to decide who may have access to their data, for what purpose, and to request that the data be accurate and used solely for the stated purpose, except as provided by applicable law.
- The use of complaint forms does not exclude the possibility of submitting a complaint through any other legally permitted means.

JURISDICTION AND DISPUTE RESOLUTION
Both parties, expressly waiving any other jurisdiction that may apply, submit to the Courts and Tribunals of Albacete to resolve any disputes arising from the transactions and contractual relationships governed by these General Terms and Conditions.

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