Shipping and returns policy

The delivery time except for out of stock is 48 hours (working days) from the moment of payment of the order.

The colors of the dams are random, you can choose a specific color, (message attached to your order) but that may mean an increase in delivery times

For any questions or returns you can contact Eclipse presas de escalada and we will gladly solve it, returns if you are not satisfied can be made up to one year after purchase:

Phone: +34 647 292 411 or +34 967 03 75 24
Whatsapp: +34 647 292 411
Email: eclipsepresas@gmail.com

Shipping price:

Portugal: 20 € Free from € 190

Germany, Belgium, France, Italy: Minimum 10 € Free from 350 €

Luxembourg, The Netherlands: Minimum € 12 Free from € 350

Austria: Minimum € 12.5 Free from € 350

Ireland: Minimum € 15 Free from € 350

Denmark, Czech Republic: Minimum € 22 Free from € 350

Finland, Poland, Romania, Sweden: Minimum € 22 Free from € 350

Latvia, Lithuania: Minimum € 20.5 Free from € 350

Available payment methods:

- Credit card

- PayPal

- Bank Transfer

RETURN POLICY

THE CUSTOMER HAS the right of return of 14 days to return the product from receipt of the same and the refund of the money will be made within a maximum of 14 days from the knowledge of the withdrawal for the refund. Return shipping costs are the responsibility of the CUSTOMER.

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Eclipse Information

Eclipse Presas, Pol. Industrial Romica - Calle Atenas n.º 25 Nave E10, 02007 - Albacete

647 292 411 ó 967 28 53 02

WhatsApp 647 292 411

Email: eclipsepresas@gmail.com

Tests by the Instituto de Biomecánica de Valencia (Biomechanics Institute of Valencia) on UNE-EN 1257-3:2017 on artificial climbing structures. Safety and test methods for climbing products..

Logo subvenciones IPEX, JCCM, Unión europea